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Privacy Policy

ZenDev LLC Last Updated: May 13, 2026 Effective Date: May 13, 2026

1) Introduction

Welcome to ZenDev (“Company,” “we,” “us,” or “our”). We are a web development company registered as a non-resident disregarded LLC in the State of New Mexico, United States, specializing in WordPress and custom web development services.

This Privacy Policy describes how we collect, use, disclose, and safeguard your information when you visit our website, contact us, or use our services. Please read this policy carefully. If you disagree with its terms, please discontinue use of our site and services.

2) Information We Collect

Information You Provide Directly

We may collect the following information when you fill out a contact form, request a quote, or engage our services:

  • Full name
  • Email address
  • Phone number
  • Business name and website URL
  • Project details and requirements
  • Billing and payment information (processed through third-party payment processors)
  • Any other information you voluntarily provide

3) Information Collected Automatically

When you visit our website, we may automatically collect certain technical data, including:

  • IP address and approximate geographic location
  • Browser type and version
  • Operating system
  • Referring URLs and pages visited on our site
  • Date and time of your visit
  • Cookies and similar tracking technologies (see Section 7)

Information from Third Parties

We may receive information about you from third-party sources such as:

  • WordPress plugins or themes used in client projects
  • Analytics providers (e.g., Google Analytics)
  • Social media platforms if you contact us through them

How We Use Your Information

We use the information we collect for the following purposes:

  • To provide and manage our services — including web design, WordPress development, and ongoing maintenance
  • To communicate with you — responding to inquiries, sending project updates, and providing customer support
  • To process payments — securely handling billing through our payment processors
  • To improve our website and services — analyzing usage patterns to enhance user experience
  • To send marketing communications — only with your consent or where permitted by law (you may opt out at any time)
  • To comply with legal obligations — including tax reporting requirements applicable to our New Mexico LLC
  • To protect our rights — detecting and preventing fraud, unauthorized access, or other illegal activities

4) Legal Basis for Processing (Where Applicable)

To the extent applicable under US privacy laws or laws governing international visitors, our legal bases for processing your personal data include:

  • Performance of a contract — processing necessary to deliver the services you have requested
  • Legitimate interests — improving our services, securing our systems, and communicating with prospective clients
  • Consent — where you have expressly agreed (e.g., marketing emails)
  • Legal obligation — compliance with applicable laws and regulations

5) How We Share Your Information

We do not sell, trade, or rent your personal information to third parties. We may share your information in the following limited circumstances:

Service Providers

We may share data with trusted third-party vendors who assist us in operating our business, such as:

  • Payment processors (e.g., Stripe, PayPal)

These providers are contractually obligated to handle your data securely and only for the purposes we specify.

Business Transfers

If ZenDev undergoes a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction. We will notify you via email or a prominent notice on our website.

Legal Requirements

We may disclose your information if required to do so by law or in response to valid legal requests from public authorities (e.g., a subpoena or court order).

Client Project Data

We do not access, collect, store, or process any data belonging to your website’s end users — including visitor data, user accounts, or e-commerce data. Our work is strictly limited to the technical development and configuration of your WordPress website. All data residing on your website remains entirely yours, and ZenDev makes no claim over it whatsoever.

6) Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this policy, including:

  • Active clients — for the duration of our business relationship and a reasonable period thereafter
  • Prospective clients — up to 2 years from your last interaction with us
  • Financial and tax records — as required by applicable US federal and New Mexico state law (typically 7 years)
  • Website analytics data — as configured in our analytics tools (typically 14–26 months)

When your data is no longer needed, we will securely delete or anonymize it.

7) Cookies and Tracking Technologies

Our website may use cookies and similar tracking technologies to enhance your browsing experience.

Types of cookies we may use:

  • Essential cookies — necessary for the website to function properly
  • Analytics cookies — help us understand how visitors interact with our site (e.g., Google Analytics)
  • Preference cookies — remember your settings and preferences

8) WordPress-Specific Disclosures

As a WordPress development company, the following is relevant to our work:

  • Client websites we build or manage may collect their own data from end users. Each client is responsible for maintaining their own compliant privacy policy on their website.
  • WordPress plugins installed on client sites may collect data as described in their own privacy documentation. We will inform clients of any data-collecting plugins we install.
  • WooCommerce, contact forms, membership plugins, and similar tools process user data. Clients assume responsibility for ensuring these comply with applicable laws once a project is delivered.

9) Your Privacy Rights

Depending on your location, you may have certain rights regarding your personal information:

For All Users:

  • Access — request a copy of the personal data we hold about you
  • Correction — request correction of inaccurate or incomplete data
  • Deletion — request deletion of your personal data, subject to legal retention requirements
  • Opt-out of marketing — unsubscribe from our emails at any time using the unsubscribe link or by contacting us directly

10) Data Security

We implement reasonable administrative, technical, and physical safeguards to protect your personal information from unauthorized access, disclosure, alteration, or destruction. These measures include:

  • SSL/TLS encryption on our website
  • Secure, access-controlled storage of client credentials and sensitive data
  • Use of reputable, security-audited third-party tools
  • Regular software updates and security monitoring on managed WordPress sites

However, no method of transmission over the internet or electronic storage is 100% secure. We cannot guarantee absolute security.

11) Third-Party Links

Our website may contain links to third-party websites or services. We are not responsible for the privacy practices of those sites and encourage you to review their privacy policies before providing any personal information.

12) Children’s Privacy

Our services are not directed to individuals under the age of 13, and we do not knowingly collect personal information from children. If you believe we have inadvertently collected information from a child, please contact us immediately and we will take steps to delete such information.

13) Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy or your personal data, please contact us:

ZenDev LLC New Mexico, United States

📧 Email: Info@zendev.one 

🌐 Website: https://zendev.one

We aim to respond to all privacy-related inquiries within 30 business days.

14) Changes to This Privacy Policy

We reserve the right to update this Privacy Policy at any time. We will notify you of material changes by updating the “Last Updated” date at the top of this page, and where appropriate, by sending a notification to the email address on file. Your continued use of our website or services after the effective date of any changes constitutes your acceptance of the revised policy.

This Privacy Policy was last reviewed and updated on May 13, 2026.